Privacy Policy

Last updated: October 13, 2025

Welcome to CURLTURES. This Privacy Policy explains how CURLTURES SAS (“CURLTURES,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from www.curltures.com (the “Website”), interact with our content, or use any of our related services (collectively, the “Services”). 

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our Services. 

CURLTURES SAS is a company registered in France, operating in the beauty and lifestyle sector. Registered address: 58 rue de Monceau, 75008 Paris, FRANCE Email: contact@curltures.com 

We are the data controller responsible for processing your personal information under the EU General Data Protection Regulation (GDPR) and other applicable privacy laws. 

Our online store is hosted by Shopify, which enables us to provide a secure and seamless shopping experience. Shopify also processes your data as a service provider (“data processor”) on our behalf. 

We collect personal information when you interact with our Website, purchase products, or contact us. The information we collect includes: 

a. Information you provide directly 

• Identity data: name, title, billing and shipping address 
• Contact data: email address, phone number 
• Account data: login details, password, preferences 
• Payment data: credit card information (processed securely by our payment providers; not stored by CURLTURES) 
• Order history and preferences 
• Feedback and communications: messages sent via our contact form, email, or social media 

b. Information collected automatically 

• When you browse our Website, we automatically collect: 
• Device data: IP address, browser type, operating system, time zone, language settings 
• Usage data: how you interact with our Website (pages viewed, time spent, clicks) 
• Cookies and tracking technologies: small files placed on your device to enhance your experience and enable certain features. 

c. Information from third parties 

• We may receive data from: 
• Our payment partners (for payment validation) 
• Our logistics partners (for delivery updates) 
• Advertising and analytics providers (for website performance and marketing measurement) 

We use your personal information to: 

• Fulfil and manage your orders (including shipping, returns, and refunds) 
• Communicate with you about your purchases, account, or inquiries 
• Provide customer support 
• Send marketing emails and SMS (with your consent) 
• Improve our products and Services 
• Comply with legal and regulatory obligations 
• Protect our Website and customers against fraud or misuse 

We process your personal data based on the following legal grounds: 

• Performance of a contract (e.g., fulfilling your order) 
• Consent (e.g., for newsletters or marketing) 
• Legitimate interests (e.g., improving our services or preventing fraud) 
• Compliance with legal obligations 

We only share your personal data when necessary and for legitimate purposes. This includes sharing with: 

• Shopify, our e-commerce host 
• Payment processors (e.g., Shopify Payments, PayPal, Stripe) 
• Shipping and logistics partners 
• Customer support and communication providers (e.g., email/SMS services) 
• Analytics and marketing partners (e.g., Google Analytics, Meta Ads) 
• We never sell your personal information. 

Your information may be transferred to and processed outside your country of residence, including in countries that may not offer the same level of protection as the EU.When we transfer your data internationally, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses approved by the European Commission).

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. For example: 

• Order and payment data: up to 10 years (for accounting and legal obligations) 
• Marketing data: until you unsubscribe or request deletion 
• Account data: until your account is deleted 
• When no longer needed, your data is securely deleted or anonymized. 

Depending on your location, you may have the following rights under applicable law: 

• Right to access – Request a copy of your personal data we hold 
• Right to rectification – Correct inaccurate or incomplete information 
• Right to erasure – Request deletion of your data (except when required for legal reasons) 
• Right to restrict processing – Limit how we use your data 
• Right to data portability – Receive your data in a structured, commonly used format 
• Right to object – Object to data processing (including for direct marketing) 
• Right to withdraw consent – At any time, if processing is based on consent 
• To exercise any of these rights, contact us at contact@curltures.com. 
• You also have the right to lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés) in France or your local data protection authority. 

We use cookies and similar technologies to improve functionality, personalize your experience, analyze performance, and deliver targeted advertising. 

You can control cookies via your browser settings or opt-out of specific cookies (e.g., through the Shopify cookie banner or cookie management tools). 

For more information, see our Cookie Policy

With your consent, we may send you updates, promotions, and offers by email or SMS. 

You can unsubscribe at any time by clicking “Unsubscribe” in an email or replying STOP to an SMS. We will process your request promptly. 

We take the protection of your data seriously and implement appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or loss. 

This includes encrypted connections (SSL), secure payment gateways, restricted access to data, and regular system monitoring. 

While no system is 100% secure, we take all reasonable precautions to safeguard your information. 

Our Services are not directed toward children under 16, and we do not knowingly collect personal information from minors.If you believe we have collected information from a child, please contact us immediately at contact@curltures.com, and we will delete it.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date. 

If changes are material, we will notify you via email or a banner on our Website. 

Your continued use of the Services after any update constitutes acceptance of the revised Policy. 

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 

CURLTURES SAS
Email: contact@curltures.com
Website: www.curltures.com

CURLTURES SAS — Société par Actions Simplifiée au capital de 10,526.40 € 
Registered in France – RCS Paris 932345168 
VAT No. FR67932345168